In this episode, I interviewed Grant Quezada and Jesse Burke from John Hancock Barbershop. Since February 2017, when I first interviewed Grant in episode SBSM017, Jesse came onboard and their barbershop has progressively grown. We talked about marketing, operational changes, employee training and other important improvements they made to their business. Jesse and Grant also share some exciting news about their new business venture, The Founding Fathers, which involves their barbershop, a coffee shop, a speakeasy, a jiu jitsu gym, and other services to “maximize their customer experience”. A must listen episode. Enjoy it!


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